Setting your operation up to succeed
We have over 25 years of experience providing revenue cycle management support including billing, revenue cycle assessments, documentation reviews, and denials management support for healthcare providers all across the country. Our services are focused on helping your operation become more successful through improved accuracy and efficiency of your Electronic Health Records and systems in general.
Electronic Medical Record (EMR) Support
Preparation, Installation, Stabilization, and Optimization: Assistance with preparation for the EMR install, as well as project management or troubleshooting during the go-live, stabilizing the receivable after go-live, and optimization once the EMR is “stable.”
Medical Record Coding
Mosaic provides volume coding for outpatient professional fee services including office visits, telehealth, minor office visit procedures, and operating room services.
Medical Record Auditing & Education
Individual Department or provider auditing of a sampling of services. Audit results are shared with the provider of care. Education programs can be created from the audit results to assist providers in improvement of documentation and charge capture. This includes Federally Qualified Health Center (FQHC), Critical Access Hospital (CAH), Rural Health Center (RHC), and other nuanced provider types.
Revenue Integrity (within the revenue cycle)
The revenue integrity mindset is an important part of improving charge capture and decreasing denials for Patient Accounting and Patient Access teams. Mosaic has Certified Revenue Integrity Professional (CRIP) certified staff who can assist with revenue integrity improvements with pre-authorization, registration, billing, follow-up, and Denials Management.
Project Management & Specialty Assistance
The Mosaic team works as a business partner with client staff, creating a structured project management plan. The plan identifies responsible staff members, deliverable dates, and is handed-over to the client for their use upon completion of the engagement.